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Engelbert Strauss is without doubt one of the world’s main producers of workwear, utility clothes, and private protecting gear. With roughly 1,700 staff, the family-owned firm has manufacturing amenities in 27 nations worldwide.
As one of many high 5 on-line retailers in Germany, Strauss receives many orders by way of e mail, that are positioned by completely different prospects utilizing varied template codecs and layouts. Considered one of Strauss’ objectives is to serve prospects rapidly and effectively. To streamline order processing, Strauss was on the lookout for a digital answer that will enable incoming orders positioned by e mail to be analyzed and captured mechanically, at the least partially.
The answer they envisioned would have the ability to serve Strauss’ giant buyer base with quite a few order templates in addition to the corporate’s customizable merchandise. Though objects at Strauss have merchandise numbers, they don’t uniquely establish a product. Within the case of T‑shirts, for instance, the specified measurement should even be indicated for distinctive identification. To not point out, orders can be custom-made with the client’s emblem as properly, including additional complexity.
Strauss in the end awarded the contract to Retarus and its Clever Doc Processing (IDP) answer. The generic, non-template-based answer, its convincing recognition charges, and the small period of time wanted for implementation had been the deciding components. Strauss makes use of Retarus IDP in its gross sales departments in Germany and Austria.
For additional particulars, please seek advice from our newest buyer story.
Tags: Clever Doc Processing
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